Momentje Product Information & Policies

Product / Service Description

Momentje is a self-service photo booth designed for use in entertainment, social, and hospitality venues. Customers can use the booth to capture and print a photo strip instantly after contactless payment. Each session produces a set of two 2x6-inch strips (one in black and white and one in color) from a set of three photos. No account or app is required. Digital files are not stored unless the customer explicitly chooses to share via social media. All transactions are processed in United States Dollars (USD), and charges will appear on customer bank or credit card statements as MOMENTJE BY STICKY CO.

Customer Service Contact

For customer service inquiries related to Momentje, please contact:

Email: momentje@sticky.company

Mailing Address: Sticky Co., Attn: Momentje Support, 920 NE Glisan Street, Portland, OR 97232 USA

Payment Security

We use Stripe for payment processing. Stripe may collect personal data, including transactional data and identifying information about devices that connect to its services. For more information, please refer to Stripe’s Privacy Policy.

Refund and Dispute Policy

All sales are final. If the booth fails to deliver a printed photo strip after successful payment, customers may request a refund by emailing momentje@sticky.company within 7 days. Please include the location, approximate time of use, and the last four digits of the payment card. Refunds are issued at Sticky Co.’s discretion.

Cancellation Policy

Payments are processed instantly and cannot be canceled once a photo session begins.

Legal or Export Restrictions

There are no currently applicable legal or export restrictions on Momentje. The product is used exclusively within the United States in physical venues.

Privacy Policy

Sticky Co. does not collect or store personal data through Momentje unless a customer opts to share their photo via social media. In such cases, the photo is posted to Sticky Co.’s Bluesky account for Momentje (@momentje.fun) and may be tagged with the name or hashtag of the venue where the photo was taken.

Sticky Co. does not sell or share personal data with third parties.

For privacy-related inquiries, contact: momentje@sticky.company.

Optional Social Sharing

Payments are securely processed using Stripe’s PCI DSS Level 1 compliant system. All card data is encrypted and never stored by Sticky Co.

After a photo has been taken, customers may choose to publicly share it by posting to Momentje’s Bluesky account: @momentje.fun. This action is optional and must be initiated by the customer at the booth.

By choosing to share, the customer understands that their photo will be made public and may be viewed, reshared, or archived by others. Sticky Co. cannot control further distribution of publicly posted photos, including reposts by third parties or indexing by search engines or external platforms.

Shared photos may appear in Momentje marketing content or feeds. Sticky Co. reserves the right to remove any photo from its Bluesky feed at its sole discretion. Customers may request removal of a previously shared photo by emailing momentje@sticky.company, though removal is not guaranteed and does not affect prior or third-party access to the photo once made public.

Terms and Conditions

No additional terms or conditions apply beyond the policies outlined above. Momentje is for in-person use only. Using the booth constitutes acceptance of these policies.

Last updated: September 18, 2025